The enigmatic manager of the Hoboken Exterminators branch. He rarely speaks, usually communicating through his secretary or via text message. He has never explained his scaring, nor has he ever been seen outside his suit and jacket.
His personnel file suggests he's extremely adept in hand to hand combat and has a history of magic use, though has not actively used it in years. He's constantly calm, thoughtful and tactical, seeming to either have no emotions or can internalize emotional distress easily.
His one weakness seems to be his slight affection for Victoria, having directly involved himself in several jobs that were too difficult for her.